What your room looks like

Single room extra cost : 15€

The amount of local tax is calculated based on the municipal regulation at the time of the stay (€ 1.9 per day and person above 14 years of age).

Discounts for children:

Children up to 3,99 years only pay 30%.
Children up to 7,99 years only pay 50%.
Children up to 9,99 years only pay 70%
Children up to 13,99 years only pay 80%
Children up to 15,99 years only pay 90%.

Infant equipment available free of charge on request.

Pets

For your four-legged family members we charge 12 € per day (food is not included). Please bring your own basket or blanket for your pet.
Out of respect for our other guests, animals are not allowed in the dining areas.

Booking

Please note: The booking becomes binding at a payment of a deposit for confirmation (booking guarantee) and the transmission of the booking confirmation. In case of cancellation, the deposit will not be reimbursed.

Additional charges and terms of payment

Deposit: We welcome written reservations via e-mail. The reservation will be confirmed once the deposit of 200 € per room has been paid.

Please fill in your name as the purpose of payment.

Bank details:
Raiffeisenkasse Vintl
Fischnaller Daniel
35E 08295 58760 000302010046
BIC RZSBIT21250

In case of cancellation, the deposit will not be reimbursed.

Payment:  Please pay cash on site.

Since January 2016, it is no longer permitted in Italy to pay amounts in excess of 2,999.99 euros with cash. The following means of payment are allowed: non-transferable cheque, bank transfer.

Arrival and departure

Please report on arrival at Hotel Kristall for registration and key handover (2 min. to apartment Stocknerhof Maranza).

Arrival: On arrival day, we expect you starting from 13 o clock. Of course, you can also arrive earlier, but the apartment will ready for you only at 13 o clock. In case of a delay, we look forward to receiving a message from you

Departure: On departure day, please leave your holiday apartment not later than 10 clock. Other times are possible upon request.

Cancellation

Cancellation policies in accordance with Art. 1382 ZGB
According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):

Bookings may be cancelled up to 90 days prior to the set arrival date free of charge. Only the deposit is retained.

Cancellations made by guests on or after the 90th day prior to set arrival date are subject to the following cancellation conditions:

Cancellation no later than 89 days prior to arrival: 10% of the agreed total Cancellation less than 14 days prior to arrival: 50% of the agreed total.

In case of “no-show” or delated arrival and early departure the total amount will be charged to the fullest.

Please inform us in good time if you cannot take your holiday.

The following concerns online booking
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/

Cancellation insurance

We are looking forward to your visit.

However, we recommend that together with the booking of your stay you close a “Cancellation Insurance”. This way, cancellation fees are covered and you can happily look forward to your vacation. Further information about costs and details of the “Cancellation Insurance” are available here:

We suggest making travel insurance.
Check premiums and book: hotel.europaeische.at

Esclusion of liability

We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without notice or to amend the information. Only the specific service offer or the booking confirmation is binding. For external links, we can – despite careful control – assume no liability. For the content of linked pages, exclusively their operators are responsible.

Data protection

For the purposes of the GDPR, we inform you that your data will be used and saved exclusively for processing your application and will not be disclosed or distributed to third parties. Regarding data processing, you are entitled to all rights according to the GDPR. The holder of the rights is Fischnaller Daniel – For more information about your rights, please visit here .

Please note

We specifically refer to the legal provisions Art. 45-67 of the Italian Consumer Protection Code 206/2005.